NepalEts convenient, transparent and proper management of goods carriage service all over Nepal and additional facility for repairing of a private vehicle on the spot of any problem. Central to this mission is our commitment to being transparent about the data we collect about you, how it is used and with whom it is shared.
Data We Collect
You provide data to create an account with us.
To create an account, you need to provide data including your name, email address and/or mobile number, and a password. If you register for a Transportation you will need to provide company Details (e.g., Owner Full Name, Manage Full Name, Pan No./Vat No. etc).
You create your Desired profile (a complete profile helps you get the most from our Services).
Your Device and Location
- We receive data from your devices and networks, including location data.
When you log in we get information about your IP address, proxy server, operating system, web browser. If you use our Services from a mobile device, that device will send us data about your location based on your phone settings. We will ask you to opt-in before we use GPS or other tools to identify your precise location.
Transit Organization (Dhuwani Users)
When Transit Organization Create User Account, they give us data about you and Vehicle Detail and an organization.
We are improving our Services, which means we get new data and create new ways to use data.
How We Use Your Data
Rights to Access and Control Your Personal Data
Delete Data: You can ask us to erase or delete all or some of your personal data (e.g., if it is no longer necessary to provide Services to you).
Change or Correct Data: You can edit some of your personal data through your account. You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.
Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).
Right to Access and/or Take Your Data: You can ask us for a copy of your personal data and can ask for a copy of the personal data you provided in machine-readable form.
We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
We keep some of your data even after you close your account.
If you choose to close your NepalEts account, your personal data will show to other users like (For Transporter: - Full Name, Vehicle Details and For Organization:- Full Name, Goods Details they have added On.)
We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our User Agreement, or fulfill your request further messages from us. We will retain de-personalized information after your account has been closed.
You can contact us or use other options to resolve any complaints.
If you have questions or complaints regarding this Policy, please first contact NepalEts online. You can also reach us by physical mail. If contacting us does not resolve your complaint, you have more options. Residents in the Designated Countries may also have the right to contact our Data Protection Officer here.